Event Rental Policies

Minimum Order: A $150 minimum applies to all rental contracts.
50% Reservation Retainer: A non-refundable 50% retainer is needed at booking to secure your date and inventory; no items are held without it.
Final Payment: The remaining balance is due 30 days before the pickup date.
Cancellation: 100% of the total rental fee is non-refundable if canceled within 30 days of the pickup date.

Indoor Use Only: Staging, dance floors, pipe & drape systems, and wooden arches must be used indoors on flat surfaces.
Weather Clause: Rain, high humidity, or wind results in immediate forfeiture of the security deposit.
No Modifications: Staples, nails, pins, or permanent tape on wood or fabric surfaces are prohibited.

Damage Waiver/Deposit: A $500 authorization hold is required for all orders to cover potential damages or cleaning fees, released within 7 days after return, pending inspection.
Item Care: Returns with permanent stains, tears, or deep scratches incur a replacement fee of 5 times the rental rate.
Cleaning: Dining items must be rinsed and free of food debris, and trash cans must be returned empty.

All rental items are provided on a Self-Service/Pickup-Only basis. The client is responsible for the secure transport, loading, and unloading of all equipment to and from our showroom.
Rentals are at 1215 E Walnut Street; customers handle loading and unloading.
Vehicle Requirements:
- Chiavari Chairs: Must be stacked vertically; use a box truck or heavy-duty pickup with ratchet straps.
- Dance Floor & Staging: Requires a long-bed pickup (8ft) or box truck with a ramp.
- Arches & Tables: Need an open trailer, large van, or SUV with folding seats.